James Hanna
About James Hanna
James Hanna serves as the Head of IT, Data Operations, and Cybersecurity at Blue Raven Solar. He has extensive experience in IT management and cybersecurity, having previously held leadership roles at Snap One and Lane Transit District.
Current Role at Blue Raven Solar
James Hanna serves as the Head of IT, Data Operations, and Cybersecurity at Blue Raven Solar since 2022. In this role, he has implemented a service management strategy that reduced internal resolution times by 75%. Additionally, he achieved 99.99% network uptime by streamlining and upgrading the network infrastructure. His leadership focuses on enhancing operational efficiency and ensuring robust cybersecurity measures.
Previous Experience at Snap One
Prior to his current position, James Hanna worked at Snap One as the Director of Global IT Infrastructure & Operations from 2018 to 2021. During his tenure, he enhanced the company's cybersecurity posture by integrating the NIST Cybersecurity Framework, which included the implementation of Single Sign-On (SSO) and Multi-Factor Authentication (MFA). His efforts contributed to a more secure IT environment.
Career at Lane Transit District
James Hanna held multiple roles at Lane Transit District (LTD) from 2011 to 2017. He served as a Senior Systems Engineer from 2011 to 2014, followed by a position as IT Manager from 2014 to 2016. He then became the Director of Information Technology for a brief period in 2016. During his time at LTD, he secured support for 100% IT headcount growth while maintaining a two-day onboarding requirement for new employees.
Educational Background
James Hanna studied at the Isenberg School of Management, UMass Amherst, where he earned a Master of Business Administration (MBA) from 2007 to 2009. He also attended Northwest Nazarene University, achieving a degree in Computer Science from 1994 to 1996. Earlier, he studied Business Administration and Computer Information Systems at the University of Northern Colorado, earning a Bachelor of Science (BS) from 1996 to 1998.
Achievements in IT Management
Throughout his career, James Hanna has achieved notable results in IT management. He secured IT cost savings of 5% of the yearly budget by consolidating and standardizing vendor management. His focus on enhancing operational processes and cybersecurity has been a consistent theme in his professional journey.