Alexander Knab
About Alexander Knab
Alexander Knab serves as the Customer Care Manager at BlueCat, where he has worked since 2010. He previously held the position of QA Analyst at ECtel from 2005 to 2008 and holds a B.A. in Computer Sciences and Management from Open University in Tel-Aviv.
Work at BlueCat
Alexander Knab has been serving as the Customer Care Manager at BlueCat since 2010. His role involves overseeing customer support operations and ensuring customer satisfaction. Based in the Toronto, Canada Area, he has contributed to the company's commitment to providing high-quality service to its clients. His tenure at BlueCat spans 14 years, reflecting his dedication to the organization and its mission.
Previous Experience at ECtel
Before joining BlueCat, Alexander Knab worked at ECtel as a QA Analyst from 2005 to 2008. In this position, he was responsible for quality assurance processes, ensuring that products met specific standards before release. His experience at ECtel provided him with valuable insights into software quality and customer expectations.
Education and Expertise
Alexander Knab studied at Open University in Tel-Aviv, where he earned a Bachelor of Arts degree in Computer Sciences and Management. His education spanned from 2002 to 2005, equipping him with foundational knowledge in technology and management principles. This academic background supports his role in customer care, where technical understanding and management skills are essential.