Alwyn Pereira
About Alwyn Pereira
Alwyn Pereira is a Senior Systems Analyst at BlueCat, where he has worked since 2017 in the Toronto, Canada area. He leads team meetings, manages the Helpdesk Board, and collaborates with executives to address IT needs and develop tailored solutions.
Work at BlueCat
Alwyn Pereira has been employed at BlueCat as a Senior Systems Analyst since 2017. In this role, he is responsible for leading weekly team meetings to address ongoing IT issues. He also manages the Helpdesk Board, focusing on delivering exceptional customer service and ensuring timely resolution of issues. Alwyn plays a key role in facilitating IT onboarding for new hires, helping them understand the company's IT processes. Additionally, he collaborates regularly with executives to address their IT needs and develops tailored IT solutions that align with departmental objectives.
Education and Expertise
Alwyn Pereira studied at Seneca College from 2005 to 2007, completing a two-year program. His educational background has equipped him with the skills necessary for his role as a Senior Systems Analyst. His expertise encompasses IT systems management, customer service, and IT onboarding processes, which he applies in his current position at BlueCat.
Background
Alwyn Pereira has a professional background in IT systems analysis, with a focus on customer service and team collaboration. He has been working in the Toronto, Canada Area for several years, gaining experience in managing IT issues and facilitating onboarding processes. His role at BlueCat highlights his commitment to improving IT operations and supporting team dynamics.
Achievements
In his role at BlueCat, Alwyn Pereira has successfully led initiatives to enhance IT processes and customer service. He has developed and proposed various IT solutions that cater to the specific visions and needs of different departments. His ability to manage the Helpdesk Board and facilitate effective onboarding for new hires demonstrates his contributions to the organization.