Anna Kim
About Anna Kim
Anna Kim is a Senior Manager of Community and Customer Marketing at BlueCat, with over two decades of experience in community building, customer success, and mental health services. She previously held leadership roles at NAMI Boulder County and Webroot, and she holds a BSHS in Human Services from the University of Phoenix.
Current Role at BlueCat
Anna Kim serves as the Senior Manager of Community and Customer Marketing at BlueCat, a position she has held since 2022. In this role, she focuses on building community engagement and enhancing customer marketing strategies. Her responsibilities include developing initiatives that foster customer relationships and promote brand loyalty. Anna's extensive experience in customer success and community building informs her approach to marketing within the technology sector.
Previous Experience at NAMI Boulder County
Before joining BlueCat, Anna Kim worked at NAMI Boulder County, where she held two significant roles. She served as the Executive Director from 2021 to 2022, overseeing operations and strategic direction for the organization. Prior to that, she was the Program Director from 2019 to 2021, where she managed various mental health programs. Her work at NAMI Boulder County contributed to her understanding of community needs and mental health services.
Career at Webroot
Anna Kim spent 19 years at Webroot, where she held the position of Sr. Advocate Programs Manager. During her tenure from 2000 to 2019, she developed and managed programs that supported customer advocacy and engagement. This long-term experience in the technology industry provided her with a solid foundation in customer service and product management, which she leverages in her current role.
Education and Expertise
Anna Kim earned her Bachelor of Science in Human Services from the University of Phoenix, completing her studies from 2007 to 2010. Her educational background complements her professional experience, particularly in customer service and mental health services. Anna possesses expertise in communications, online marketing, and product management, which enhances her effectiveness in community and customer marketing.
Professional Background
Anna Kim has over two decades of experience across various fields, including community building, customer success, and mental health services. Her diverse background allows her to approach her work with a holistic perspective, integrating insights from different sectors. This multifaceted experience supports her current initiatives in community and customer marketing at BlueCat.