Callum Holdway
About Callum Holdway
Callum Holdway is a Customer Success Manager - Renewals at BlueCat, where he has worked since 2020, managing a portfolio of over 350 global accounts. He has a diverse background in operations and project management, with previous roles at Patch, the UK Ministry of Defence, and Sketch.
Work at BlueCat
Callum Holdway has been serving as a Customer Success Manager - Renewals at BlueCat since 2020. In this role, he manages a portfolio of over 350 global accounts, which includes both enterprise and mid-market businesses. His responsibilities involve ensuring customer satisfaction and retention, with a focus on adding value to client relationships. Prior to his current position, he worked as a Resource and Operations Specialist at BlueCat from 2019 to 2020.
Previous Experience
Before joining BlueCat, Callum Holdway held various positions that contributed to his expertise in customer success and operations. He worked as an Operations Manager at Patch from 2017 to 2019 in London, United Kingdom. His earlier roles include serving as a Recruitment Consultant and Legal Case Officer at the UK Ministry of Defence from 2009 to 2012, as well as a Senior Project Manager at Sketch. from 2012 to 2017.
Education and Expertise
Callum Holdway has extensive experience in the digital space, technology startups, and corporate environments. His professional background equips him with a strong understanding of customer success, account management, and sales. He focuses on adding value to client interactions and achieving personal growth within his field.
Career Development
Throughout his career, Callum has transitioned through various roles that have enhanced his skills in operations and customer management. His journey from the UK Ministry of Defence to technology startups illustrates his adaptability and commitment to professional development. His current role at BlueCat reflects his dedication to fostering customer relationships and driving success for his clients.