Erick Razcon
About Erick Razcon
Erick Razcon is a Customer Success Manager at BlueCat, where he has worked since 2019 in Toronto, Ontario. Previously, he held the same position at Insight for nine years in Tempe, Arizona.
Work at BlueCat
Erick Razcon has been serving as a Customer Success Manager at BlueCat since 2019. In this role, he is responsible for ensuring customer satisfaction and success with BlueCat's products and services. His tenure at the company spans five years, during which he has contributed to enhancing customer relationships and driving product adoption. BlueCat is known for its innovative solutions in network management and security, and Razcon plays a key role in supporting clients in these areas from the company's Toronto, Ontario, location.
Previous Experience at Insight
Before joining BlueCat, Erick Razcon worked at Insight for nine years, from 2010 to 2019, as a Customer Success Manager. His responsibilities included managing customer accounts and ensuring that clients received optimal value from Insight's technology solutions. This experience provided him with a strong foundation in customer engagement and support, which he has carried into his current role at BlueCat. His time in Tempe, Arizona, allowed him to develop skills in client relationship management and service delivery.
Education and Expertise
Erick Razcon completed his education at Dobson High School and furthered his studies at Mesa Community College. His educational background has equipped him with essential skills that contribute to his effectiveness in customer success management. The combination of his academic experience and practical knowledge gained through his professional roles positions him as a knowledgeable resource in the field of customer success.