Jaime Lee
About Jaime Lee
Jaime Lee serves as an MSP Success Manager at BlueCat, bringing extensive experience in customer success and account management from previous roles at Ping Identity and Rogue Wave Software. In addition to her professional career, she is dedicated to fostering animals and promoting environmental awareness through Leave No Trace principles.
Current Role at BlueCat
Jaime Lee serves as an MSP Success Manager at BlueCat, a position she has held since 2023. In this role, she focuses on managing relationships with managed service providers, ensuring their success and satisfaction with BlueCat's offerings. Her work involves collaborating with various teams to enhance service delivery and support for clients.
Previous Experience at Ping Identity
Jaime Lee has extensive experience at Ping Identity, where she held multiple roles from 2016 to 2022. She worked as a Renewal Specialist in Customer Success for three years, followed by a year as an APJ Channel Account Manager. Subsequently, she served as a Customer Success Manager in two capacities: High Touch and 1:Many Tech Touch. Her tenure at Ping Identity contributed to her expertise in customer relationship management and success strategies.
Experience at Rogue Wave Software
Jaime Lee worked at Rogue Wave Software as an Account Representative for Renewals and later as an Account Manager from 2013 to 2014. During her time there, she focused on managing client accounts and ensuring customer satisfaction. This experience laid the groundwork for her future roles in customer success and account management.
Educational Background
Jaime Lee earned a Bachelor's degree in Athletic Training from the University of North Florida, where she studied from 2003 to 2008. This educational background provided her with a foundation in health and wellness, which she applies in her personal interests and outdoor activities.
Community Involvement and Advocacy
Jaime Lee is actively involved in fostering animals, focusing on building trust and finding them long-term homes. She advocates for Leave No Trace (LNT) principles, emphasizing the importance of environmental stewardship. Additionally, she enjoys outdoor activities, including mountain biking, camping, trail running, and skiing.