Thomas High
About Thomas High
Thomas High serves as the Technical Lead for Customer Care at BlueCat Networks, where he has worked since 2011. He has a diverse background in technical roles across various companies, including AirTran Airways and AT&T, and actively participates in charity bicycle rides.
Work at BlueCat
Thomas High has served as the Technical Lead for Customer Care at BlueCat Networks since 2011. His role involves overseeing technical support and ensuring customer satisfaction through effective solutions. With over 13 years of experience at BlueCat, he has developed a deep understanding of the company's products and services, contributing to the enhancement of customer care processes in Atlanta, GA.
Previous Employment Experience
Prior to his tenure at BlueCat Networks, Thomas High worked at AirTran Airways as a Network / VoIP Engineer from 2006 to 2011. He also held the position of Systems Administrator at M1 Global Solutions for one year from 2005 to 2006. Earlier in his career, he worked at AT&T / AT&T Solutions as a Senior Technical Associate from 1997 to 2001 and at Sun Microsystems as a Systems Administrator from 2001 to 2006. His diverse experience includes roles in technical support and systems administration across various companies.
Technical Skills and Specializations
Thomas High specializes in operating systems and network technologies, including Solaris, GNU/Linux, Mac OS X, DNS (BIND), DHCP, and Cisco (CCNA). His technical expertise enables him to address complex issues and implement effective solutions in customer care. This skill set supports his role at BlueCat Networks, where he applies his knowledge to enhance customer experiences.
Charity Involvement
Thomas High participates in various charity bicycle rides, demonstrating his commitment to community service. He has taken part in events such as AIDS/LifeCycle, the AIDS Vaccine 200, and the Enbridge Ride to Conquer Cancer. His involvement in these activities reflects his dedication to supporting important causes and raising awareness.
Personal Interests
In addition to his professional pursuits, Thomas High has a personal interest in solving Rubik's cubes. He has recorded a best time of 2 minutes and 23.86 seconds, showcasing his problem-solving skills and dedication to improving his performance. This interest complements his technical background and analytical abilities.