Ulrich Tietz
About Ulrich Tietz
Ulrich Tietz is an Enterprise Support Engineer currently employed at BlueCat in Berlin, Germany. He has extensive experience in technical support roles, having previously worked at VMware, Symantec, HP Enterprise Services, IONOS, and Citrix Systems.
Current Role at BlueCat
Ulrich Tietz serves as an Enterprise Support Engineer at BlueCat, a position he has held since 2022. He is based in Berlin, Germany. In this role, he provides technical support and solutions to enterprise clients, ensuring the effective use of BlueCat's products and services.
Previous Experience at VMware
Before joining BlueCat, Ulrich Tietz worked at VMware as a Technical Support Engineer from 2014 to 2021. He spent seven years in Ballincollig, where he was responsible for assisting customers with technical issues and ensuring the optimal performance of VMware products.
Career at Symantec
Ulrich Tietz's career includes a role at Symantec, where he worked as a Technical Support Engineer from 2008 to 2011 in Dublin. During this time, he provided support for Symantec's security products, helping customers resolve technical challenges.
Experience at HP Enterprise Services
Ulrich Tietz was employed at HP Enterprise Services as a Level 2 Technical Support Engineer from 2005 to 2008 in Dublin. In this role, he addressed customer inquiries and technical issues, contributing to the overall support operations of the organization.
Role at IONOS
Prior to his current position, Ulrich Tietz worked at IONOS as a Team Lead / Support Engineer from 2021 to 2022 in Germany. He led a team of support engineers, focusing on delivering high-quality technical assistance to clients.
Tenure at Citrix Systems
Ulrich Tietz also worked at Citrix Systems as a Technical Relationship Manager from 2011 to 2014 in Dublin. His responsibilities included managing customer relationships and providing technical guidance to ensure customer satisfaction with Citrix products.