Emily Nassir

Learning And Enablement Manager @ Bluecore

About Emily Nassir

Emily Nassir is a Learning and Enablement Manager at Bluecore, where she has worked since 2022. She has a diverse background in customer success and operations within the email marketing industry, with previous roles at Return Path, The Walt Disney Company, and Jewish National Fund.

Work at Bluecore

Emily Nassir currently serves as the Learning and Enablement Manager at Bluecore, a position she has held since 2022. In this role, she focuses on enhancing the learning experiences and enabling team members to achieve their goals. Prior to this position, she worked as a Customer Success Manager at Bluecore from 2020 to 2022 and as an Associate Customer Success Manager from 2019 to 2020. Her extensive experience at Bluecore has equipped her with a deep understanding of the company's operations and customer needs.

Education and Expertise

Emily Nassir earned her Bachelor's Degree in Communication and Social Interaction, with a Minor in Psychology, from the State University of New York College at Oswego, graduating Cum Laude in 2017. She also studied Meeting and Event Planning during her time at the university, completing an Independent Study in 2017. Her educational background supports her expertise in learning and enablement, as well as her proficiency in emotional intelligence and creativity.

Background in Email Marketing

Emily Nassir has a specific background in deliverability and retail marketing within the email marketing industry. She has held various roles that contributed to her understanding of customer success and account management. Her previous positions at Return Path and Bluecore have provided her with insights into the challenges and opportunities within the email marketing landscape.

Previous Work Experience

Before joining Bluecore, Emily Nassir held several positions that contributed to her professional development. She worked at Return Path in various roles, including Account Coordinator and Customer Success Specialist. Additionally, she served as a Vacation Planner at The Walt Disney Company and as a Professional Programs Coordinator at Jewish National Fund. Her diverse experiences have helped her build a strong skill set in customer relations and operations management.

Skills and Technical Knowledge

Emily Nassir possesses moderate knowledge of HTML, which complements her expertise in Salesforce and Jira. These technical skills are essential for her role in learning and enablement, allowing her to effectively manage projects and support team members. Her strong skills in emotional intelligence and creativity further enhance her ability to foster a productive learning environment.

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