Karthik M N
About Karthik M N
Karthik M N is a Customer Success Manager with expertise in optimizing email design, targeting, and automation to improve customer engagement. He has a strong background in managing cross-channel digital marketing campaigns and has worked with Fortune 500 companies across various industries.
Work at Bluecore
Karthik M N has been serving as a Customer Success Manager at Bluecore since 2020. In this role, he focuses on enhancing customer engagement through optimized email design, targeting, and automation strategies. His work involves collaborating with clients to ensure they maximize the value of Bluecore's solutions, contributing to improved customer satisfaction and retention.
Experience at Responsys
Karthik M N has extensive experience at Responsys, where he held multiple roles from 2015 to 2020. He began as an Associate Campaign Specialist, then progressed to Campaign Specialist, and later served as an Expert Services Associate and Expert Services Specialist. Throughout his tenure, he developed expertise in managing cross-channel digital marketing campaigns, including email, SMS, and push notifications, while working with Fortune 500 companies.
Education and Expertise
Karthik M N earned a Bachelor of Engineering in Computer Science and Engineering from Dayananda Sagar Institutions in Bengaluru, completing his studies from 2011 to 2015. His educational background supports his technical skills in Oracle Marketing Cloud Interact/Insight Platform, HTML, SQL, and CSS, which are integral to his roles in digital marketing and customer success.
Background in Client Service
Karthik M N has a strong background in client service, having worked with various Fortune 500 companies across industries such as financial services, travel, automotive, and technology. His experience includes managing and developing resources in both the United States and India, which enhances his ability to cater to diverse client needs and expectations.
Achievements in Campaign Management
Karthik M N has a proven track record of optimizing processes and databases to reduce campaign build times and costs. His expertise in managing cross-channel digital marketing campaigns has contributed to improved operational efficiency and effectiveness in client engagements.