Rachel Zenn
About Rachel Zenn
Rachel Zenn is a Senior Customer Success Manager at Bluecore, where she has worked since 2019. She holds a Bachelor’s degree in Marketing from the University of Hartford and has previous experience as a Senior Account Manager at Zeta Global.
Work at Bluecore
Rachel Zenn has served as a Senior Customer Success Manager at Bluecore since 2019. In this role, she focuses on enhancing customer satisfaction and ensuring clients achieve their desired outcomes using Bluecore's marketing technology solutions. Her responsibilities include managing client relationships, providing strategic guidance, and facilitating the onboarding process for new customers. Rachel's experience in customer success contributes to the overall growth and retention of Bluecore's client base in the Greater New York City Area.
Previous Experience at Zeta Global
Before joining Bluecore, Rachel Zenn worked at Zeta Global as a Senior Account Manager from 2012 to 2019. During her tenure, she was responsible for managing key client accounts and delivering marketing solutions tailored to client needs. Rachel's role involved collaborating with cross-functional teams to ensure the successful execution of marketing strategies, which contributed to client satisfaction and retention.
Education and Expertise
Rachel Zenn studied at the University of Hartford, where she earned a Bachelor of Science degree in Business Administration with a focus on Marketing from 2006 to 2010. Her academic background provides her with a solid foundation in marketing principles and business strategies, which she applies in her professional roles. Rachel's education equips her with the skills necessary to navigate the complexities of customer success and account management.
Background
Rachel Zenn has a professional background in customer success and account management, with over a decade of experience in the marketing technology sector. Her career path includes significant roles that emphasize client relationship management and strategic marketing solutions. Rachel's work experience spans various aspects of customer engagement, making her well-versed in the challenges and opportunities within the industry.