Anya Diaz
About Anya Diaz
Anya Diaz is a Support Specialist with extensive experience in customer service, technical support, and education. She has worked for various companies, including Bluecrew, Optically Pty. Ltd, and Acadsoc Limited, and is also an advocate for autism awareness.
Current Role at Bluecrew
Anya Diaz has been employed at Bluecrew as a Support Specialist since 2020. In this role, she provides assistance and support to clients, ensuring a high level of customer satisfaction. Her responsibilities include addressing inquiries, resolving issues, and facilitating communication between clients and the company.
Previous Experience in Customer Service
Anya has extensive experience in customer service roles. She worked as a Customer Service Representative at Optically Pty. Ltd. for six months in the United Kingdom and at Comcast Cable for seven months. Additionally, she served as a Customer Care Consultant at Priceline.com for five months, where she managed customer inquiries and provided support.
Teaching and Educational Roles
Anya has a background in education, having worked as an ESL Teacher at Acadsoc Limited for one year and as an English Teacher at 51Talk Careers Philippines for two years. These roles involved teaching English to non-native speakers, focusing on language acquisition and communication skills.
Technical Support and Quality Assurance Experience
Anya has held various technical support and quality assurance positions. She worked as a Quality Assurance Analyst at Bank of China for four months and as a Technical Support Specialist at CenturyLink for five months. Additionally, she served as a Technical Consultant at StraightTalk I.T., LLC for six months, where she provided technical assistance and solutions.
Education and Skills
Anya studied Interdisciplinary Studies at the University of St. La Salle, completing two years of her college education from 2006 to 2008. She possesses skills in SEO, focusing on enhancing online visibility and improving search engine rankings, which complements her diverse professional background.