Cortney Cox
About Cortney Cox
Cortney Cox is an Account Manager at BlueGrace Logistics, where she has worked since 2021. She has a background in sales and customer service, with previous roles at Food City, O Charleys, and KFC, and holds a Bachelor of Business Administration in Marketing from Georgia Southern University.
Current Role at BlueGrace Logistics
Cortney Cox currently serves as an Account Manager at BlueGrace Logistics, a position she has held since 2021. In this role, she is responsible for managing client accounts and ensuring customer satisfaction. Her work involves coordinating logistics solutions and maintaining relationships with clients to support their shipping needs. She operates out of Chattanooga, Tennessee.
Previous Experience at BlueGrace Logistics
Cortney Cox previously worked at BlueGrace Logistics as a Carrier Sales representative in 2021. During her six-month tenure, she focused on establishing and maintaining partnerships with carriers to facilitate efficient logistics operations. This experience provided her with foundational knowledge in the logistics industry and enhanced her skills in sales and customer relations.
Education and Expertise in Marketing
Cortney Cox studied at Georgia Southern University, where she earned a Bachelor of Business Administration (BBA) with a concentration in Marketing. Her studies spanned from 2016 to 2020, equipping her with essential knowledge in marketing principles, consumer behavior, and business strategies. This educational background supports her current role in account management and client relations.
Work History in Customer Service
Cortney Cox has a diverse work history in customer service roles. She worked as a Cashier at Food City / KVAT Foods Inc. from 2017 to 2020, gaining experience in retail operations. Prior to that, she served as a Waitress at O Charleys for four months in 2016 and as a Cashier at KFC for 11 months from 2014 to 2015. Additionally, she worked as a Gift Shop Associate at Lake Winnepesaukah Amusement in 2015. These roles have contributed to her strong customer service skills.