Debbie Heatherley
About Debbie Heatherley
Debbie Heatherley serves as the Director of IT and CSPO at BlueGrace Logistics, where she has worked since 2015. She leads the IT Product Management team and is responsible for developing strategies that align with company goals.
Current Role as Director of IT
Debbie Heatherley serves as the Director of IT at BlueGrace Logistics, a position she has held since 2015. In this role, she leads the IT Product Management team, which encompasses various functions including Business Analyst, Product Owner, UX, IT, and Training Coordinator. She operates within an Agile framework, focusing on enhancing collaboration and efficiency among team members. Her responsibilities include overseeing IT customer service functions, managing the technical team, and ensuring effective product support. Additionally, she is involved in service level management and vendor management to align IT services with organizational goals.
Previous Experience at BlueGrace Logistics
Before her current role, Debbie Heatherley held two managerial positions at BlueGrace Logistics. She worked as the Manager of Strategy and Implementation from 2011 to 2012, where she contributed to strategic planning and execution. Following this, she served as the Manager of Enterprise Operations from 2012 to 2015, focusing on operational efficiency and process improvement. Her tenure in these roles provided her with a solid foundation in logistics and operational management, which she has leveraged in her current position.
Education and Expertise
Debbie Heatherley earned her Bachelor of Arts (B.A.) degree from the University of South Florida. Her educational background has equipped her with the analytical and strategic skills necessary for her roles in IT and operations. She is a Certified Scrum Product Owner (CSPO), which underscores her expertise in Agile methodologies and product management. This combination of education and certification supports her leadership in developing the vision and strategy for IT Business Analyst and Product Owner teams.
Leadership in IT Product Management
In her capacity as Director of IT, Debbie Heatherley is responsible for developing the vision and strategy for the IT Business Analyst and Product Owner teams. She aligns these teams with the broader company goals and conducts market research to inform decision-making. Her leadership fosters a collaborative environment that encourages innovation and responsiveness to market needs, ensuring that the IT department effectively supports the company's objectives.