Kelley Howell
About Kelley Howell
Kelley Howell is a Senior User Experience Architect with extensive experience in user-centered design, currently working at BlueGrace Logistics since 2017. She has a strong background in user research and design system development, having previously held roles at Homes Media Solutions and Dominion Enterprises.
Work at BlueGrace Logistics
Kelley Howell has served as a Senior User Experience Architect at BlueGrace Logistics since 2017. In this role, she has led the redesign of a shipping management system, focusing on enhancing user experience and streamlining operations. Howell conducts comprehensive user research, including contextual inquiry and usability testing, to inform design decisions. She organizes user story mapping workshops to effectively identify and solve usability issues. Additionally, she plays a key role in building a design system that ensures continuity across applications and expedites development and QA processes.
Previous Experience in User Experience
Before joining BlueGrace Logistics, Kelley Howell worked at Homes Media Solutions as a UX Research Manager from 2013 to 2016. Prior to that, she served as Lead UX/UI Engineer and Team Lead at Dominion Enterprises from 2007 to 2011. Howell also held the position of UX Product Manager at Dominion Marine Media, LLC for one year in 2011-2012. Her extensive experience in user experience roles has equipped her with a deep understanding of user-centered design principles.
Education and Expertise
Kelley Howell studied at Syracuse University - Maxwell School, focusing on the Sociology of Work and the Economy in a Ph.D. program. She also holds a Bachelor’s Degree in American Civilization and Culture from SUNY Empire State College. Her educational background supports her expertise in user experience design and research methodologies.
Contributions to UX Community
Kelley Howell is actively involved in fostering collaboration among UX professionals. She facilitates UX training for team members to enhance their skills and understanding of user-centered design principles. Additionally, she plays a significant role in building a UX Community of Practice, which promotes knowledge sharing and collaboration among UX professionals.
Research and Development in UX
In her career, Kelley Howell has developed user personas and UX canvases to guide product development and align with business goals. Her work includes conducting user research and usability testing, which informs design decisions and enhances overall user experience. Howell's approach integrates comprehensive research with practical design solutions.