Mercer Nafe
About Mercer Nafe
Mercer Nafe is a Luxury Marketplace Sales Intern currently pursuing a B.S.B.A. in Quantitative Economics at the Herbert Business School. He has prior experience in customer service and trip planning, having worked in various roles including a Customer Service Representative and a Cook.
Work at Boatsetter
Mercer Nafe currently serves as a Luxury Marketplace Sales Intern at Boatsetter, a position held since 2023. In this role, Mercer focuses on facilitating boat charters and rentals, leveraging experience in trip planning and customer service. Responsibilities include communicating with customers and boat owners to resolve booking-related issues and streamline the rental process. This internship provides Mercer with practical experience in the luxury marketplace sector.
Education and Expertise
Mercer Nafe is pursuing a Bachelor of Science in Business Administration with a concentration in Quantitative Economics at the Herbert Business School. This academic program, which spans from 2021 to 2024, includes coursework in econometrics and quantitative analysis, equipping Mercer with analytical skills applicable in various business contexts.
Background
Prior to the current internship at Boatsetter, Mercer gained diverse work experience. In 2022, Mercer worked as a Customer Service Representative at Mojo Donuts in Miami, Florida, for four months. Additionally, Mercer served as a Parks Maintenance Aide for the City of Bothell, Washington, for three months in the same year. Earlier work experience includes a three-year tenure as a Cook at Sparta's Pizza & Spaghetti House in Bothell, Washington.
Customer Service Experience
Mercer Nafe has developed strong customer service skills through various roles. At Mojo Donuts, Mercer interacted with customers to ensure satisfaction and address inquiries. In the current role at Boatsetter, Mercer continues to apply these skills by communicating with clients and boat owners, resolving booking-related issues, and enhancing the overall rental experience.