Carolina Romero
About Carolina Romero
Carolina Romero is a Network Operations Center Engineer at Boingo Wireless, where she has worked since 2019. She holds multiple certifications in networking and has extensive experience in network operations and technical support across various companies.
Current Role at Boingo Wireless
Carolina Romero serves as a Network Operations Center Engineer at Boingo Wireless since 2019. In this role, she is responsible for implementing device configuration updates and executing scripted configuration changes on the production network. Additionally, she coordinates on-site break/fix dispatches with third-party vendors and monitors these dispatches to ensure they are completed within service level agreement (SLA) parameters. Romero has also been appointed as the DAS Subject Matter Expert by the NOC Supervisor, highlighting her expertise in distributed antenna systems.
Previous Work Experience
Prior to her current position, Carolina Romero held various roles in the technology sector. She worked as a Technical Publications Specialist at Avianca for four months in 2010, where she contributed to technical documentation. From 2011 to 2016, she was employed at NetFortris as a Test and Turn Up Engineer, gaining experience in network testing and deployment. Following this, she worked at BCM One as a Network Operations Center Engineer for one year before joining AireSpring as a Managed Services Engineer from 2018 to 2019.
Education and Certifications
Carolina Romero has a solid educational background in computer and information sciences. She studied at Universidad Don Bosco, focusing on Computer and Information Sciences and Support Services, and achieved her CCNA certification from Cisco in 2013. Additionally, she attended Burbank Adult School, where she studied System, Networking, and LAN/WAN Management, earning a certification in Cable and Computer Networking in 2018. In 2019, she furthered her education at Brand College, obtaining a CCNA in Routing & Switching.
Technical Skills and Expertise
Romero possesses intermediate knowledge and experience in RF distribution systems and fiber optic systems, which are critical in network operations and telecommunications. Her technical skills are complemented by her ability to create Wiki articles for the DAS ticketing protocol, DMS access, and issue reporting at Boingo Wireless. This combination of skills supports her effectiveness in her current role and contributes to the operational efficiency of the network operations center.