George Marshburn
About George Marshburn
George Marshburn is a Field Engineer at Boingo Wireless, where he has worked since 2018. He has extensive experience in networking and wireless infrastructure, having held various engineering roles over the past two decades.
Work at Boingo Wireless
George Marshburn has been employed at Boingo Wireless as a Field Engineer since 2018. In this role, he is responsible for overseeing daily contractor operations related to new construction and the implementation of new services. He also performs analysis and diagnosis of complex networking problems, ensuring that network access and speed issues are addressed effectively. His experience in the field allows him to train technicians on mobile computers and wireless infrastructure repair.
Previous Experience in Wireless Engineering
Before joining Boingo Wireless, George Marshburn worked as a Wireless Installation Engineer at Hotel Internet Services from 2016 to 2018. His role involved installing and maintaining wireless networks in the Dallas/Fort Worth Area. Prior to that, he served as a Field Service Technician III at Zebra Technologies from 2005 to 2015, where he was based in the Las Vegas, Nevada Area. His career also includes a position as a Field Network Engineer at National Service Center for five months in 2015.
Technical Skills and Responsibilities
George Marshburn possesses extensive technical skills in networking and customer support. He handles Tier 3 customer escalations by visiting end-user customers to resolve network access and speed problems. Additionally, he works directly with customers on network access and network speed issues as part of Tier 2 customer support. His background includes training technicians and overseeing contractor operations, showcasing his leadership and technical expertise.
Education Background
George Marshburn studied at J. Frank Dobie High School from 1992 to 1996. His educational background laid the foundation for his career in technology and engineering, contributing to his skills in networking and customer support.
Career History Overview
George Marshburn has a diverse career history in the field of technology and engineering. He worked at Motorola Solutions as a Field Service Technician III from 2005 to 2014, and prior to that, he served as a Communications Manager at 99 Cents Only Stores from 2001 to 2005 in the Greater Los Angeles Area. His varied experiences have equipped him with a broad skill set in wireless technology and customer service.