Jenna Jordan
About Jenna Jordan
Jenna Jordan is a Senior Business Operations Specialist at Boingo Wireless, where she has worked since 2018 in Los Angeles, California. She has a diverse background in business operations and customer service, with previous roles at Elauwit and Bi-lo.
Work at Boingo Wireless
Jenna Jordan has been employed at Boingo Wireless as a Senior Business Operations Specialist since 2018. In this role, she contributes to the company's operational efficiency and business strategies. Her tenure at Boingo Wireless spans six years, during which she has developed expertise in managing business operations within the telecommunications sector. The company is based in Los Angeles, California, where she continues to support various initiatives aimed at enhancing customer experience and operational performance.
Previous Employment at Elauwit
Prior to her current role, Jenna Jordan worked at Elauwit for a total of five years in various capacities. She began as a Customer Service Representative from 2009 to 2014, where she developed foundational skills in customer relations. She then advanced to the position of Tier 2 Supervisor from 2014 to 2017, overseeing team operations. Additionally, she served as an FSG Supervisor for eight months in 2015. Her diverse roles at Elauwit reflect her growth and adaptability in business operations.
Education and Expertise
Jenna Jordan pursued her education at the University of Phoenix, where she earned an Associate's degree in Design from 2010 to 2013. She furthered her studies by obtaining a Bachelor's degree in Management from 2016 to 2018. This educational background has equipped her with a blend of creative and managerial skills, enhancing her capabilities in business operations and strategic planning.
Early Career at Bi-lo
Jenna Jordan began her career as a Cashier at Bi-lo in Jacksonville, Florida, from 2007 to 2008. This early experience in retail provided her with essential customer service skills and an understanding of operational processes in a fast-paced environment. The skills acquired during this time laid the groundwork for her future roles in business operations.
High School Education
Jenna Jordan completed her high school education at Greenwood High School from 2005 to 2009. This foundational education set the stage for her subsequent academic pursuits and career development in business operations and management.