Susan (Baynham) Miller
About Susan (Baynham) Miller
Susan (Baynham) Miller is a Sales Operations Specialist with extensive experience in the telecommunications industry, including a decade at Sprint and roles at T-Mobile and Boingo Wireless. She holds degrees in Business/Computer Science and Marketing, and has received multiple awards for her contributions to sales operations.
Current Role at Boingo Wireless
Susan Miller serves as a Sales Operations Specialist at Boingo Wireless, where she has been employed since 2021. Based in Atlanta, Georgia, she focuses on optimizing sales processes and enhancing operational efficiency. Her role involves collaborating with various teams to ensure effective sales strategies are implemented, contributing to the overall success of the organization.
Previous Experience at Sprint
Susan Miller has extensive experience at Sprint, where she held multiple roles over a span of ten years. She began her career as a Marketing Analyst I/II from 1990 to 1993, followed by a position as a Staff Analyst from 1988 to 1990. She later advanced to Sr. Marketing Analyst/Project Manager III from 1993 to 2005, and then served as a Sales Operations Specialist II/III from 2006 to 2016. Her final role at Sprint was as a Store Operations Manager from 2016 to 2018.
Experience at T-Mobile
Susan Miller worked at T-Mobile as a Project/Process Manager III from 2018 to 2020. In this role, she managed various projects and processes, contributing to the operational effectiveness of the organization. Her experience at T-Mobile added to her extensive background in sales operations and project management.
Education and Qualifications
Susan Miller studied at Rhodes College, where she achieved a degree in Business and Computer Science. She also attended Georgia State University, earning a Bachelor of Business Administration (BBA) with a focus on Marketing. Additionally, she has been studying Project Management at Gwinnett Technical College since 2017, further enhancing her skills in this area.
Achievements in Sales Operations
Throughout her career, Susan Miller has received multiple awards for her contributions to sales operations. She has been recognized with the Sprint Values Excellence Awards ten times, highlighting her consistent performance in sales. Additionally, she received the Director’s Choice Award and the Ambassadors Club Award for her outstanding achievements in the field.