Adam Ziemba

Customer Success Guide @ Boldare

About Adam Ziemba

Adam Ziemba serves as a Customer Success Guide at Boldare, specializing in aligning company offerings with client objectives through personalized support. He has extensive experience in customer success and product management, having worked at XSolve in various roles since 2011.

Work at Boldare

Adam Ziemba has been serving as a Customer Success Guide at Boldare since 2018. In this role, he specializes in aligning the company's offerings with client objectives through personalized support and strategic guidance. His focus is on empowering clients to effectively leverage products and services to achieve their desired outcomes. Adam utilizes data analytics and customer feedback to refine strategies aimed at enhancing the overall customer experience.

Current Role at XSolve

Adam Ziemba holds multiple roles at XSolve, where he has been employed since 2014. He currently serves as a Product Owner and has also been functioning as a Customer Success Manager since 2017. His responsibilities include overseeing product development and ensuring customer satisfaction through effective management and support. Adam's experience at XSolve reflects his commitment to enhancing client relationships and driving product success.

Previous Experience at XSolve

Before his current roles, Adam Ziemba worked at XSolve in various capacities. From 2011 to 2014, he was the QA&M Team Leader, where he managed quality assurance processes and team operations. Additionally, he served as a Tester from 2009 to 2010, contributing to the testing and quality assurance of software products. This diverse experience has equipped him with a comprehensive understanding of both technical and customer-focused aspects of the business.

Education and Expertise

Adam Ziemba studied at The Silesian University of Technology, where he earned a Master's Degree in Engineering of Production from 2007 to 2009. He also holds a Bachelor's degree in Engineering/Industrial Management, which he completed from 2005 to 2007. His educational background provides a solid foundation for his roles in customer success and product management, enabling him to apply engineering principles to business strategies.

Professional Skills and Focus

Adam Ziemba specializes in aligning company offerings with client objectives, utilizing data analytics, and customer feedback to enhance the customer experience. He thrives in fast-paced environments that prioritize innovation and continuous improvement. His strategic approach focuses on empowering clients to achieve their goals through effective use of products and services.

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