Skyler Edgar
About Skyler Edgar
Skyler Edgar is a Payment Support Specialist with extensive experience in the technology and gaming sectors. He has held various leadership roles at companies such as Shopify, Nintendo, and Western Financial Group, and he emphasizes a balance between work and personal interests.
Current Role at Bonsai
Skyler Edgar currently serves as a Payment Support Specialist at Bonsai, a position held since 2023. This role is performed remotely, allowing for flexibility in work arrangements. In this capacity, Skyler is responsible for managing payment-related inquiries and providing support to clients, ensuring a smooth transaction process.
Previous Experience in Technology and Support
Before joining Bonsai, Skyler held various positions in the technology and support sectors. From 2020 to 2023, Skyler worked as a Senior Support Lead at Shopify, where responsibilities included overseeing support operations and enhancing customer service experiences. Prior to that, Skyler was a Technical Project Lead at Shing Digital from 2018 to 2020, managing technical projects and leading project teams.
Background in Retail Management
Skyler has a solid background in retail management, having worked at EB Games Canada in various roles, including Store Manager and Assistant Store Manager from 2010 to 2013. Additionally, Skyler served as a Retail Ambassador & Event Leader for Nintendo from 2016 to 2020, where engagement with customers and event management were key responsibilities.
Education and Qualifications
Skyler earned a Bachelor's degree in Business/Corporate Communications from Mount Royal University, completing the program from 2013 to 2016. This educational background provides a foundation for effective communication and project management skills applicable in various professional settings.
Professional Philosophy and Passion Projects
Skyler adopts the motto 'Work hard, Play hard' to maintain a balance between professional responsibilities and personal interests. Engaging in passion projects within the gaming and technology industry, Skyler utilizes professional skills to pursue excellence and innovation in these areas.