Agathi Yap
About Agathi Yap
Agathi Yap is an Associate Product Manager at Book4Time Inc., where she monitors product adoption and informs development strategies. She has over a decade of experience in various roles at Four Seasons Hotels and Resorts, including managing hotel information systems and leading software migrations.
Work at Book4Time
Agathi Yap has been serving as an Associate Product Manager at Book4Time Inc. since 2021. In this role, she focuses on managing product roadmaps, planning, prioritizing, and grooming backlogs. She estimates return on investment (ROI) and business value for proposed product initiatives. Her responsibilities include monitoring and measuring product adoption to inform future development and customer success strategies.
Previous Experience at Four Seasons Hotels and Resorts
Agathi Yap has extensive experience at Four Seasons Hotels and Resorts, where she held multiple roles over a span of 15 years. She worked as a Manager of Hotel Information Systems from 2019 to 2021, leading the migration of payment software and hardware to Patrix. Prior to that, she served as a GDS Specialist from 2006 to 2008 and as a Reservations Sales Agent from 2001 to 2006. Additionally, she was a Coordinator for Hotel Information Systems from 2014 to 2019 and a Central Systems Support Specialist from 2008 to 2014.
Education and Expertise
Agathi Yap earned a Bachelor of Commerce (B.Com.) degree in Hospitality Administration/Management from Ryerson University, completing her studies from 1997 to 2001. Her educational background supports her expertise in product management and the hospitality industry, contributing to her effectiveness in her current role.
Product Management Skills
In her role as Associate Product Manager, Agathi Yap conducts customer and industry research to identify trends and propose new opportunities to the product team. She focuses on enhancing digital payment solutions, leveraging her experience in managing product roadmaps and coordinating with various teams to ensure successful implementation of product initiatives.