Jessica Ruiz
About Jessica Ruiz
Jessica Ruiz is a Bilingual Onboarding Specialist with a diverse background in healthcare and software industries. She holds a Post-Graduate Diploma in Pharmaceutical Marketing and Management and a Post-Graduate Certification in Project Management, and has experience in customer success and project coordination.
Current Role at Book4Time
Jessica Ruiz serves as a Bilingual Onboarding Specialist at Book4Time Inc., a position she has held since 2021. In this role, she utilizes her bilingual skills to facilitate the onboarding process for clients in the Greater Toronto Area, Canada. Her responsibilities include ensuring a smooth transition for new users and enhancing their experience with the company's software solutions. Jessica's experience in both the healthcare and software industries supports her effectiveness in this role.
Education and Qualifications
Jessica Ruiz has a solid educational background. She studied at Tecnológico de Monterrey, where she earned a Bachelor of Science in Biotechnology Engineering from 2014 to 2018. She furthered her education by obtaining a Post-Graduate Diploma in Pharmaceutical Marketing and Management from Universidad Anáhuac, completing the program from 2019 to 2020. Additionally, she achieved a Post-Graduate Certification in Project Management from St. Lawrence College in 2020. This diverse educational foundation contributes to her expertise in project management and the healthcare sector.
Previous Work Experience
Before her current role at Book4Time, Jessica Ruiz gained valuable experience in various positions. She worked as a Project Coordinator at PPD from 2018 to 2020, where she contributed to project management efforts for two years. Following that, she served as a Customer Success Specialist at Financeit from 2020 to 2021. In these roles, she honed her skills in managing projects and collaborating with cross-functional teams to achieve sales goals.
Skills and Expertise
Jessica Ruiz possesses a diverse skill set that spans both the healthcare and software industries. Her background in project management, combined with her experience in customer success, enables her to manage and improve projects effectively. She is recognized for her ability to work collaboratively with cross-functional teams, which enhances her contributions to organizational goals. Jessica is also committed to continuous learning and growth, seeking opportunities to expand her knowledge and skills.