Ryan Johnson
About Ryan Johnson
Ryan Johnson is a Senior Product Manager at Book4Time Inc. in Toronto, Ontario, with over 15 years of experience in the hospitality technology industry, focusing on various systems including PMS and F&B.
Work at Book4Time
Ryan Johnson holds the position of Senior Product Manager at Book4Time Inc. since 2019. His role involves analyzing system metrics, managing bug backlogs, and addressing technical debt to maintain system stability and enhance customer satisfaction. He oversees the JIRA backlog and sprints for development teams, facilitating agile rituals such as refinement, sprint planning, and sprint retrospectives. Johnson also conducts internal training, customer demonstrations, and webinars to showcase key features, contributing to knowledge distribution and marketing engagement.
Education and Expertise
Ryan Johnson earned a Bachelor's degree in Computer Engineering from Seneca Polytechnic, where he studied from 2003 to 2006. With over 15 years of experience in the hospitality technology sector, he specializes in Property Management Systems (PMS), Spa, Food & Beverage (F&B), Golf, and Retail systems. His educational background and extensive industry experience equip him with the skills necessary to manage complex product development processes effectively.
Background
Ryan Johnson has a solid foundation in technology and product management, having worked in the hospitality technology industry for over 15 years. His current role at Book4Time Inc. in Toronto, Ontario, Canada, involves a hybrid work model that allows him to collaborate with teams both in-person and remotely. His experience encompasses various aspects of product management, including system analysis and agile methodologies.
Achievements
In his role as Senior Product Manager, Ryan Johnson has contributed to the stability and customer satisfaction of systems by analyzing metrics and managing bug backlogs. He has played a key role in facilitating agile processes within development teams and has been involved in training and customer engagement initiatives. His work closely with engineering teams aids in the decision-making process for minimum viable products and features.