Valentina Atanasiu, B.Eng, Cert Mgmt

Director, Payments Operations @ Book4Time

About Valentina Atanasiu, B.Eng, Cert Mgmt

Valentina Atanasiu is the Director of Payments Operations at Book4Time Inc., with a background in Mechanical Engineering and extensive experience in payment operations and management. She has held various leadership roles at companies such as FreshBooks, TELUS, and Grainger Canada, contributing to significant operational improvements and global expansion efforts.

Current Role at Book4Time

Valentina Atanasiu serves as the Director of Payments Operations at Book4Time Inc. since 2024. In this role, she is responsible for overseeing payment processes and operations, ensuring efficiency and effectiveness in financial transactions. Her expertise in payments and billing systems contributes to the company's operational success.

Previous Experience in Payments and Operations

Prior to joining Book4Time, Valentina held significant positions in various organizations. At FreshBooks, she worked as the Director of Enterprise Technology Operations, Billing and Payments from 2020 to 2023, where she played a key role in the company's global expansion by developing a multi-currency pricing and billing framework. She also served as Associate Director of Billing and Payments Operations at FreshBooks from 2019 to 2020.

Background in Telecommunications

Valentina has extensive experience in the telecommunications sector, having worked at TELUS for over a decade. Her roles included Manager of Billing Portfolio Management and Manager of Product Management - Coverage & Roaming. During her tenure, she successfully managed digital transformation initiatives that resulted in significant operational savings and improved customer experience.

Education and Professional Development

Valentina holds a Bachelor’s Degree in Mechanical Engineering from the University POLITEHNICA of Bucharest. She furthered her education at the University of Toronto - Rotman School of Management, completing the TELUS Managers Business School program. Additionally, she earned a Professional Certificate in Management from The Open University Business School.

Achievements in Operations Management

Throughout her career, Valentina has demonstrated a strong ability to manage large-scale operations and customer experience programs. She co-led the establishment of a centralized contact center for Grainger Canada, which enhanced e-commerce capabilities. Her work has consistently focused on balancing scope, time, cost, and quality while managing third-party relationships in an Agile environment.

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