Dominika Niemiec
About Dominika Niemiec
Dominika Niemiec is a Junior QA Specialist currently employed at Booksy since 2021. She has a diverse professional background in customer support and analysis, with previous roles at companies such as Moment.pl, Versum.com, and Armatis-LC Polska.
Current Role at Booksy
Dominika Niemiec currently holds the position of Junior QA Specialist at Booksy, where she has been employed since 2021. In this role, she collaborates closely with developers to test new features and functionalities in software products. Her responsibilities include ensuring the quality and performance of the applications, contributing to the overall user experience.
Previous Experience in Customer Support and Success
Before joining Booksy, Dominika Niemiec gained extensive experience in customer support and success roles. She worked at Moment.pl as a Customer Support Specialist for 11 months in 2016. Following this, she spent four years at Versum.com, where she held positions as both an Onboarding Specialist and a Customer Success Specialist from 2015 to 2021. These roles involved assisting clients and ensuring their successful integration with the company's services.
Educational Background
Dominika Niemiec has a solid educational foundation in economics and international relations. She earned a Master's degree in Economics from Uniwersytet Ekonomiczny w Katowicach, studying from 2009 to 2011. Prior to that, she studied International Relations at Akademia Techniczno-Humanistyczna w Bielsku-Białej, where she achieved a Bachelor's degree from 2006 to 2009. Additionally, she participated in an Erasmus program at Aarhus University in 2008.
Experience in Analysis and Training
In 2015, Dominika Niemiec worked at OCRK Sp. z o.o. as an Analyst for four months. She also has experience in conducting internal training sessions and onboarding new employees, which has contributed to her skills in team integration and knowledge transfer within organizations. This experience enhances her capability in her current QA role.
Career Development in Bielsko-Biała
Throughout her career, Dominika Niemiec has worked in various positions in Bielsko-Biała, Woj. Śląskie, Poland. She began her professional journey as a Call Center Agent at Armatis-LC Polska Sp. z o.o. from 2011 to 2015. Her career has evolved through roles in customer support, success, and quality assurance, reflecting her adaptability and growth in the tech and service industries.