Kasia Czarnecka
About Kasia Czarnecka
Kasia Czarnecka serves as the Customer Support Manager for the US and Global Markets at Booksy, a position she has held since 2022. She holds a Master's degree in Business English and a Licentiate degree in Contemporary Texts Editing from Wyższa Szkoła Zarządzania Marketingowego i Języków Obcych w Katowicach.
Work at Booksy
Kasia Czarnecka has been employed at Booksy since 2021. She currently holds the position of Customer Support Manager for the US and Global Markets, a role she has occupied since 2022. Prior to this, she served as Customer Support Team Lead for the same markets from 2021 to 2022. In her current role, she oversees customer support operations, ensuring effective communication and service delivery across various regions.
Education and Expertise
Kasia Czarnecka earned a Master's degree in Business English from Wyższa Szkoła Zarządzania Marketingowego i Języków Obcych w Katowicach. Additionally, she holds a Licentiate degree in Contemporary Texts Editing from the same institution. Her educational background provides her with a strong foundation in communication and management, which supports her role in customer support.
Background
Kasia Czarnecka has a background in customer support, having transitioned from a team lead position to a managerial role at Booksy. Her experience in managing customer interactions and support teams has contributed to her current responsibilities in overseeing customer service for the US and Global Markets.
Professional Development
Throughout her career at Booksy, Kasia has developed skills in customer relationship management and team leadership. Her progression from Customer Support Team Lead to Customer Support Manager reflects her commitment to professional growth and her ability to adapt to the demands of a dynamic work environment.