Kezia Garcias
About Kezia Garcias
Kezia Garcias is a Team Leader of Customer Success at Booksy, known for her solution-oriented mindset and energetic approach to challenges. With extensive experience in various roles at AIESEC and a background in law, she has positively impacted over 7000 young people through exchange programs and volunteer experiences.
Work at Booksy
Kezia Garcias has been serving as the Team Leader of Customer Success at Booksy since 2021. In this role, she focuses on enhancing customer experiences and ensuring client satisfaction. Her leadership is characterized by a solution-oriented mindset, which aids in addressing challenges effectively. Based in São Paulo, Brasil, she has contributed to the company's growth and customer engagement strategies.
Previous Experience at AIESEC
Kezia Garcias has a significant history with AIESEC, where she held various roles from 2017 to 2020. She began as an Analista de Experiência do Consumidor in Montevidéu, Uruguai, for four months in 2017. Following this, she worked in São Paulo as an Analista de Sucesso do Cliente for four months in 2019, and later as an Analista de Desenvolvimento de Negócios for one year until 2020. Additionally, she served as Gerente de Desenvolvimento de Projetos in João Pessoa, Paraíba, Brasil, for one year from 2018 to 2019.
Education and Expertise
Kezia Garcias studied at Universidade Estadual da Paraíba, where she earned a Bacharelado em Direito from 2015 to 2022. Her educational background in law complements her professional roles, particularly in customer success and business development. This academic foundation supports her understanding of organizational dynamics and client relations.
Impact on Youth and Community Development
Over the past five years, Kezia Garcias has positively impacted more than 7,000 young people through various exchange programs and volunteer membership experiences. Her commitment to transformative experiences and social development is evident in her leadership approach, which emphasizes diversity and inclusivity.
Current Role in Egypt
In addition to her position at Booksy, Kezia Garcias is currently working at AIESEC in Egypt as an Analista de Desenvolvimento de Negócios e Desenvolvimento Organizacional. She has been in this role since 2020, where she continues to focus on business development and organizational growth, further expanding her expertise in international contexts.