Maria Fogel

Customer Care Representative @ Booksy

About Maria Fogel

Maria Fogel is a Customer Care Representative with a background in logistics and management. She has international work experience and has studied at various institutions, focusing on optimization processes and Lean Management.

Work at Booksy

Maria Fogel has been employed at Booksy as a Customer Care Representative since 2021. In this role, she engages with customers to address inquiries and provide support, ensuring a positive experience for users of the platform. Her experience in customer service and logistics contributes to her effectiveness in this position.

Education and Expertise

Maria Fogel is currently studying at Uniwersytet im. Adama Mickiewicza w Poznaniu, focusing on Filologia germańska since 2021. Additionally, she is pursuing a Master's degree in Manager logistyki at Wyższa Szkoła Logistyki, where she has been studying since 2020. Her academic background includes a Bachelor's degree in International logistics from Wyższa Szkoła Logistyki, which she completed in 2020.

Background

Maria Fogel participated in an Erasmus+ student exchange program in Croatia in 2020, enhancing her international experience. She has also worked in various roles, including a three-year internship at Amazon as a Stażysta from 2017 to 2020 and a position as a Konsultant działu Back Office at Majorel from 2020 to 2021.

Achievements

Maria authored a bachelor's thesis focused on optimization processes, Lean Management strategy, and logistics project implementation. This work was supported by her practical experience gained during her internship at Amazon. She has also completed a three-year leadership and management internship at Amazon in Poland.

International Work Experience

Maria Fogel has gained international work experience in both the United Kingdom and Germany. This exposure has contributed to her understanding of diverse work environments and enhanced her skills in customer service and logistics.

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