Rachel Grabner, PhD
About Rachel Grabner, PhD
Rachel Grabner, PhD, is a User Experience Researcher with expertise in creating user-centric experiences, particularly for small business owners in the health and beauty industry. She has held various academic and research positions and currently works at Booksy, utilizing ethnographic methods to inform product decisions.
Current Role at Booksy
Rachel Grabner serves as a User Experience Researcher at Booksy, a position she has held since 2022. In this role, she specializes in creating user-centric experiences specifically tailored for small business owners in the health and beauty industry. She collaborates cross-functionally with designers, engineers, and product owners to enhance the overall user experience. Her work focuses on understanding user needs and behaviors to inform product development and design.
Previous Experience in Academia
Prior to her current role, Rachel Grabner worked as a faculty member at St. Petersburg College from 2016 to 2023. She also held a faculty position at Edmonds Community College from 2008 to 2013. Additionally, she served as a Graduate Research and Teaching Associate at the University of South Florida from 2010 to 2017. These roles contributed to her extensive background in education and research.
Experience in Qualitative Research
Rachel Grabner has significant experience in qualitative research, having worked as a Senior Qualitative Researcher at Statistics Solutions from 2017 to 2022. In this capacity, she utilized her expertise to conduct in-depth research and analysis, focusing on user experience and behavior. Her background in qualitative methods supports her current work in user experience research.
Educational Background
Rachel Grabner holds a Ph.D. in Applied Anthropology from the University of South Florida. She also earned a Master of Arts (M.A.) in Anthropology from Louisiana State University and a Bachelor of Science (B.S.) in Anthropology from the University of Idaho. This educational foundation provides her with a deep understanding of human behavior and cultural contexts, which informs her research in user experience.
Research Specialization
Rachel Grabner specializes in utilizing ethnographic methods to guide product decisions in user experience research. Her focus on user-centric design allows her to effectively address the needs of small business owners in the health and beauty sector. This specialization enhances her ability to create meaningful and impactful user experiences.