Hailey Kirkland Vela
About Hailey Kirkland Vela
Hailey Kirkland Vela serves as the Customer Success Director at BoomPop, where she focuses on enhancing company culture and fostering team connections. With a background in event management and a degree in Advertising from The University of Texas at Austin, she has accumulated over four years of experience in the field.
Current Role at BoomPop
Hailey Kirkland Vela serves as the Customer Success Director at BoomPop since 2024. In this role, she focuses on defining company culture and empowering clients to foster strong team connections. Her work emphasizes the importance of collaboration, especially in remote work environments, aligning with BoomPop's mission to enhance team dynamics.
Previous Experience in Event Management
Hailey has over four years of experience in event management. She worked as an Event Manager at Texas State Aquarium from 2019 to 2021, where she managed various events in the Corpus Christi, Texas Area. Prior to that, she held the position of Event Coordinator at SMG | Worldwide Entertainment & Convention Venue Management from 2018 to 2019, and also worked as an Event Manager at the same organization from 2017 to 2018. Her roles involved planning and executing events that created memorable experiences.
Internship Experience
Hailey gained early industry experience through internships. She interned at Caplan Miller Events for four months in 2015, where she assisted in event planning and coordination. Additionally, she worked as an Agency Management Intern at Steel Branding in 2013 for four months, contributing to various projects within the agency. These internships provided her with foundational skills in event management and agency operations.
Education and Academic Background
Hailey studied at The University of Texas at Austin, where she earned a Bachelor of Science (B.S.) degree in Advertising from 2011 to 2015. Her education equipped her with knowledge and skills relevant to marketing and communication, which she has applied throughout her career in event management and customer success.
Career Progression at BoomPop
Hailey's career at BoomPop began as an Account Manager from 2021 to 2024, where she managed client accounts and ensured customer satisfaction. Her transition to Customer Success Director reflects her growth within the company and her commitment to enhancing client relationships and team collaboration.