Chris Kress
About Chris Kress
Chris Kress is a Senior Operations Manager at BoomTown, where he has worked since 2019. He has a background in workforce management and operational efficiency, with previous roles at Red Ventures and Quicken Loans.
Work at BoomTown
Chris Kress has served as the Senior Operations Manager at BoomTown, a real estate platform, since 2019. In this role, he focuses on enhancing operational efficiency and developing actionable insights through meaningful key performance indicators (KPIs). His contributions have been pivotal in streamlining processes and improving team performance.
Previous Experience at Red Ventures
Prior to his current position, Chris Kress worked at Red Ventures in various roles from 2010 to 2019. He started as an Assistant Workforce Manager, then advanced to Lead Workforce Manager, and ultimately held the position of Director. During his tenure, he developed reporting systems, presented quarterly business reviews, and improved vendor management processes.
Experience in Loan Services
Chris Kress began his career in the financial sector as a Loan Officer at Quicken Loans from 2008 to 2009. This experience provided him with foundational knowledge in loan processing and customer service, contributing to his overall expertise in operations management.
Education and Expertise
Chris Kress studied at Kent State University from 2004 to 2007, where he focused on Finance and Business Management, achieving a degree in Economics. His educational background supports his analytical skills and understanding of financial operations, which he applies in his professional roles.
Leadership and Team Building
Throughout his career, Chris Kress has demonstrated strong leadership and team-building skills. He successfully scaled two separate teams from 20 to 200 members, showcasing his ability to manage growth and optimize team performance. His focus on process improvement has led to increased efficiency in various operational settings.