Devin Hannah
About Devin Hannah
Devin Hannah is an Instructional Designer currently employed at BoomTown, where he develops eLearning courses for real estate clients. He has a diverse background in both technical and creative fields, with previous roles at companies such as Apple, PETCO, and Blackbaud.
Work at BoomTown
Devin Hannah has been employed at BoomTown - Real Estate Platform since 2020. In the role of Instructional Designer, Devin focuses on developing eLearning courses. These courses are designed for both internal hires and external real estate clients, ensuring that the training materials meet the specific needs of the audience. This position allows Devin to leverage expertise in instructional design to enhance learning experiences within the real estate sector.
Previous Experience at Blackbaud
Before joining BoomTown, Devin Hannah worked at Blackbaud from 2016 to 2020. During this time, Devin held two positions: Customer Support Staff and Training Associate. As a Training Associate, Devin contributed to the development and delivery of training programs, while the Customer Support role involved assisting users with product inquiries and issues. This experience provided a strong foundation in customer service and training methodologies.
Experience at Apple
Devin Hannah worked at Apple from 2014 to 2016 in the Charleston, South Carolina Area. In the roles of Red Zone Specialist and Family Room Specialist, Devin engaged with customers to provide technical support and product information. This experience at a leading technology company enhanced Devin's skills in customer interaction and technical troubleshooting.
Background in Customer Service at PETCO
Prior to working at Apple, Devin was employed at PETCO Animal Supplies, Inc. as a Customer Advisor from 2012 to 2015 in Mount Pleasant, South Carolina. In this role, Devin assisted customers with product selection and provided information on pet care. This position contributed to the development of strong customer service skills and an understanding of retail operations.
Education and Expertise
Devin Hannah graduated from the College of Charleston with a Bachelor of Arts (B.A.) degree in Computing and the Arts. The educational background includes studies in computer science, design, drawing, and film photography. This diverse academic experience combines technical knowledge with creative skills, which supports Devin's current role in instructional design.