Jasmine Daniels

Quality Control Lead @ BoomTown

About Jasmine Daniels

Jasmine Daniels serves as the Quality Control Lead at BoomTown, a real estate platform, where she has worked since 2021. She has a diverse work history that includes roles in customer service, education, and legal consulting, alongside a strong academic background in Psychology and Sociology from Saint Leo University.

Work at BoomTown

Jasmine Daniels has been serving as the Quality Control Lead at BoomTown, a real estate platform, since 2021. In this role, she is responsible for overseeing quality assurance processes and ensuring that the platform meets high standards of service and functionality. Prior to her current position, she worked as a Senior SMS Client Concierge at BoomTown from 2020 to 2021, where she managed client communications and provided support through SMS channels.

Previous Experience

Before joining BoomTown, Jasmine Daniels held several roles that contributed to her professional development. She worked as a Case Consultant at Morgan & Morgan, P.A. for four months in 2020, where she assisted in case management. Additionally, she served as a Chat Specialist at ActivEngage, Inc. from 2017 to 2019, providing customer support through online chat. Her experience also includes roles at Suncoast Kids Place as an intern and as an Order Processing Customer Service Representative at Adcomm, Inc.

Education and Expertise

Jasmine Daniels earned her Bachelor’s Degree in Psychology and Sociology from Saint Leo University, where she studied from 2013 to 2017. She also obtained a TEFL/TESOL Certificate from the International TEFL Academy in 2019, which qualifies her to teach English as a second language. This educational background supports her expertise in client relations and communication.

Teaching Experience

Jasmine Daniels has experience in education as an ESL Teacher with VIPKid from 2019 to 2020. In this online role, she taught English to students, utilizing her TEFL/TESOL training. This position allowed her to develop skills in instructional design and student engagement.

Volunteer Work

In addition to her professional roles, Jasmine Daniels volunteered at Seminole State College of Florida in 2019. This experience provided her with opportunities to contribute to her community and gain additional skills in a supportive environment.

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