Nicole R.
About Nicole R.
Nicole R. serves as the Support Team Captain at Boomtown, a real estate platform, where she has worked since 2019. She has a background in support roles and previously worked as a Traveling Leadership Consultant for Zeta Tau Alpha Fraternity.
Work at BoomTown
Nicole R. has been employed at BoomTown, a real estate platform, since 2017. She started as a Support Specialist, where she worked for two years before being promoted to Senior Support Specialist in 2019. In her current role as Support Team Captain, she has been leading the support team for five years. Her experience at BoomTown has focused on providing customer support and enhancing user experience in the real estate sector.
Previous Experience at Zeta Tau Alpha Fraternity
Before joining BoomTown, Nicole R. worked as a Traveling Leadership Consultant for Zeta Tau Alpha Fraternity from 2013 to 2015. In this role, she traveled to various chapters to provide leadership training and support. This position allowed her to develop skills in communication, team building, and mentorship, which she later applied in her roles at BoomTown.
Education and Expertise
Nicole R. earned a Bachelor of Arts degree in Studio Arts from the University of North Florida, where she studied from 2008 to 2013. This educational background provided her with a strong foundation in creative thinking and problem-solving, which are essential in her support roles in the technology and real estate industries.
Career Progression
Nicole R.'s career progression at BoomTown illustrates her growth and development within the company. Starting as a Support Specialist, she advanced to Senior Support Specialist and then to Support Team Captain. Her tenure at BoomTown reflects her commitment to customer service and her ability to take on increasing responsibilities within the organization.