Shannon Cummings
About Shannon Cummings
Shannon Cummings is a Support Tech Lead at BoomTown, where she has worked since 2019. She has a diverse background in customer service and operations, having held various roles at companies such as Courtyard by Marriott and Caesars Entertainment Corporation.
Work at BoomTown
Shannon Cummings has been employed at BoomTown, a real estate platform, since 2019. In her role as Support Tech Lead, she is responsible for overseeing technical support operations and ensuring customer satisfaction. Her experience in this position spans over five years, during which she has contributed to the efficiency and effectiveness of the support team.
Previous Experience in Hospitality and Retail
Before joining BoomTown, Shannon Cummings worked in various roles within the hospitality and retail sectors. She served as an Operations Supervisor at Courtyard by Marriott from 2014 to 2015. Additionally, she was a Holiday Sales Representative at Fossil from 2009 to 2011 and worked as a Special Events Representative at Caesars Entertainment Corporation from 2011 to 2012.
Background in Social Work Education
Shannon Cummings pursued her education at Stockton University, where she studied Social Work and earned a Bachelor's Degree from 2010 to 2013. Prior to that, she attended Seton Hall University from 2008 to 2010. Her educational background provides her with a unique perspective in her professional roles.
Experience in Non-Profit Sector
Shannon Cummings has experience in the non-profit sector, having worked as an Overnight Counselor at Atlantic City Rescue Mission from 2012 to 2013. This role involved providing support and assistance to individuals in need, contributing to her understanding of social services and community support.