Heather Harrison, Csm
About Heather Harrison, Csm
Heather Harrison is a QA Manager with extensive experience in quality assurance roles across various companies in Austin, Texas. She has a background in coordinating with offshore teams and possesses technical skills in SQL and various QA tools.
Current Role as QA Manager
Heather Harrison currently serves as the QA Manager at Boostlingo, a position she has held since 2022. In this role, she oversees quality assurance processes and coordinates with teams to ensure product quality and reliability. Her responsibilities include managing QA workflows and implementing best practices in testing and quality control.
Previous Experience at Boostlingo
Prior to her current role, Heather worked as a Senior QA Engineer at Boostlingo for 7 months in 2022. During this time, she contributed to enhancing the quality of software products through rigorous testing and collaboration with development teams.
Experience at OutboundEngine
Heather has extensive experience at OutboundEngine, where she held multiple positions over a span of four years. She served as a Quality Assurance Engineer/Manager from 2015 to 2019, and prior to that, she worked as a Quality Assurance Associate and Project Manager. Her roles involved managing QA processes and ensuring high standards of quality across various projects.
Educational Background
Heather studied at The University of Texas at Austin, where she earned a Bachelor of Science degree in Radio-Television-Film. Her education, completed between 2002 and 2008, provided her with a solid foundation in media studies, which complements her career in quality assurance and project management.
Technical Skills and Expertise
Heather possesses skills in basic SQL, which aids her in data analysis and database management within her QA role. She utilizes various software and platforms, including Jira/Confluence, TestRail, and Jenkins, demonstrating her technical proficiency in essential tools for quality assurance and project management.