Jenni Ross
About Jenni Ross
Jenni Ross is an experienced Account Manager with a strong background in customer success and client relations. She has worked in various roles across multiple companies in the Austin, Texas area, demonstrating a commitment to fostering positive client engagement and organizational growth.
Work at Boostlingo
Jenni Ross has been serving as an Account Manager at Boostlingo since 2021. In this role, she focuses on building long-term client relationships that contribute to brand loyalty and organizational growth. Her responsibilities include managing client accounts and ensuring customer satisfaction, which aligns with her passion for making a positive difference in her professional endeavors.
Previous Experience
Before joining Boostlingo, Jenni Ross held various positions in customer success and account management. She worked as an Account Success Manager at Vari from 2019 to 2020, and as a Global Customer Success Manager at EZOfficeInventory from 2018 to 2019. Additionally, she served as an Account Manager at Live Earth from 2017 to 2018. Her earlier roles include positions at Insights, AT&T, and Marsh & McLennan Companies, where she developed skills in client support and customer engagement.
Education and Expertise
Jenni Ross earned a Bachelor of Education (B.Ed.) in Exercise Science & Sports Science from Texas State University-San Marcos, where she studied from 2000 to 2004. Her educational background supports her expertise in cultivating customer engagement and helping clients achieve their return on investment. This foundation has been instrumental in her ability to build strong client relationships throughout her career.
Background
Jenni Ross has a diverse professional background, having worked in various roles related to customer service and account management. Her career spans over two decades, starting as a Team Lead at AT&T from 1999 to 2003. She has held multiple positions in different organizations, including eCivis, ShoreTel, and NI (National Instruments), which have equipped her with a comprehensive understanding of client needs and service delivery.
Specialization in Client Relationships
Jenni Ross specializes in building long-term client relationships that foster brand loyalty and promote organizational growth. She emphasizes the importance of customer engagement, which is central to her approach in her current role at Boostlingo. Her focus on helping clients achieve their return on investment reflects her commitment to enhancing customer experiences and driving success.