Ryan Kaden
About Ryan Kaden
Ryan Kaden serves as the Senior Business Engagement Lead at Borealis AI, where he has worked since 2021. He has extensive experience in client engagement and digital strategy, having held various roles at RBC and American Express over more than a decade.
Work at Borealis AI
Ryan Kaden serves as the Senior Business Engagement Lead for Personal and Commercial Banking (P&CB) at Borealis AI since 2021. In this role, he identifies high-impact applications of machine learning and AI specifically tailored for the banking sector. He leads teams consisting of researchers, engineers, and product managers to implement AI and machine learning projects effectively. Additionally, he plays a crucial role in gaining support from Senior Leadership and C-suite executives for various AI initiatives. His contributions have also helped enhance Borealis AI's visibility within the broader AI community.
Previous Experience at RBC
Prior to joining Borealis AI, Ryan Kaden held multiple positions at RBC over several years. He worked as a Senior Manager in Client Engagement for Proprietary Cards from 2015 to 2016. Following this, he served as Director of Cards Digital Strategy from 2017 to 2021, where he focused on digital initiatives related to card services. He also held the position of Manager for Premium Rewards Cards from 2013 to 2015. Additionally, he took on the role of Diversity & Inclusion Lead for CP&B at RBC from 2017 to 2019, contributing to the organization's diversity initiatives.
Career at American Express
Ryan Kaden's career at American Express spanned several roles that contributed to his expertise in marketing and customer engagement. He began as a Marketing Analyst from 2006 to 2008, followed by a position as Senior Marketing Analyst from 2008 to 2010. He then transitioned to managerial roles, serving as Manager for Mobile Marketing and Customer Engagement from 2010 to 2011, and later as Manager for International Innovation Labs from 2011 to 2013. He also briefly held the position of Senior Manager for Small Business Services Co-Brand Products in 2013.
Education and Expertise
Ryan Kaden earned an Honors Bachelor of Business Administration with a focus on Strategy and Marketing Management from Wilfrid Laurier University, where he studied from 2002 to 2006. His educational background has provided a strong foundation for his career in business engagement and marketing within the financial services sector. His expertise includes identifying applications of AI and machine learning in banking, as well as leading cross-functional teams to drive innovative projects.
Volunteer Experience
In addition to his professional roles, Ryan Kaden has engaged in volunteer work that reflects his commitment to community and diversity. He volunteered with CUSO-VSO from 2009 to 2010 for four months. At RBC, he served as a Diversity & Inclusion Lead for CP&B from 2017 to 2019, where he contributed to initiatives aimed at promoting diversity within the organization.