Karthikeyan Palaniappan
About Karthikeyan Palaniappan
Karthikeyan Palaniappan is a Service Delivery Lead with over nine years of experience in IT service delivery, specializing in e-commerce platforms and process enhancement. He holds a Bachelor of Technology in Electronics and Communications Engineering from SRM University and has worked with notable companies including BORN Group and Fidelity Investments.
Current Role at BORN Group
Karthikeyan Palaniappan serves as the Service Delivery Lead at BORN Group, a position he has held since 2019. In this role, he is responsible for overseeing service delivery processes and ensuring that projects meet client expectations. His expertise in e-commerce platforms allows him to focus on process enhancement and problem analysis, contributing to the overall efficiency of the team. His leadership skills enable him to mentor diverse teams, facilitating both technical and functional delivery.
Previous Experience at BORN Group
Prior to his current role, Karthikeyan worked at BORN Group as a DevOps / Release Engineer from 2018 to 2019. During this time, he was involved in implementing DevOps practices and managing release processes. His contributions helped streamline operations and improve project delivery timelines.
Career Background in IT
Karthikeyan has over 9 years of experience in IT service delivery, release engineering, and DevOps technologies. He began his career at Tata Consultancy Services (TCS) as a Software Engineer from 2012 to 2015, where he gained foundational experience in software development. He then transitioned to Fidelity Investments, working as a Software Engineer - Release Engineer and IIS Administrator from 2015 to 2018, further developing his skills in release management and system administration.
Education and Technical Expertise
Karthikeyan earned a Bachelor of Technology (BTech) in Electronics and Communications Engineering from SRM University, completing his studies from 2008 to 2012. His educational background provides a solid foundation for his technical expertise in IT service delivery and DevOps practices, which he has applied throughout his career.
Skills and Leadership
Karthikeyan possesses strong communication skills, which are essential for leading and mentoring teams. His ability to guide diverse teams in both technical and functional delivery aspects enhances collaboration and project outcomes. His focus on process enhancement and problem analysis further underscores his commitment to improving service delivery in his current role.