Keerthik Velayudhan
About Keerthik Velayudhan
Keerthik Velayudhan serves as the Associate Operations Manager at Born Group in Chennai, Tamil Nadu, India, where he has worked since 2017. He manages operations across various accounts, develops strategic plans to meet service level agreements, and leads a team of over 100 individuals.
Work at BORN
Keerthik Velayudhan has been serving as the Associate Operations Manager at Born Group since 2017. In this role, he manages operations for a variety of accounts, which include e-commerce, cataloging, lifestyle products, and fashion models. His responsibilities encompass developing strategic plans to meet service level agreements (SLAs) that range from 15 minutes to 5 days. He also oversees pitch and ad-hoc projects within the operations division, ensuring that all operational goals are met efficiently.
Education and Expertise
Keerthik Velayudhan earned a Bachelor of Engineering in Computer Science from Meenakshi College of Engineering, where he studied from 2004 to 2008. This educational background provides him with a solid foundation in technical and analytical skills, which he applies in his current role to implement process and project improvements that enhance service delivery.
Background
Keerthik Velayudhan is based in Chennai, Tamil Nadu, India. He has accumulated over seven years of experience in operations management at Born Group. His role involves leading a team of over 100 individuals across multiple geographical locations, demonstrating his capability in managing large teams and diverse operational challenges.
Achievements
In his capacity as Associate Operations Manager, Keerthik Velayudhan has successfully developed strategic plans to meet various service level agreements (SLAs). He serves as the primary contact for accounts based in the UK and US, showcasing his ability to manage international client relationships effectively. His leadership in overseeing pitch and ad-hoc projects contributes to the operational success of the division.