Lakshminarayanan Nanmugarajan
About Lakshminarayanan Nanmugarajan
Lakshminarayanan Nanmugarajan is a Quality Executive with extensive experience in client requirements and customer support. He has worked at HTC Global Services and Born Group, and holds a Bachelor's and Master's degree in Commerce from the University of Madras and SRM University, respectively.
Work at BORN
Lakshminarayanan Nanmugarajan has been employed at BORN Group as a Quality Executive since 2014. In this role, he focuses on maintaining high standards of quality in service delivery. His tenure at BORN spans over 10 years, during which he has contributed to various quality assurance initiatives and projects within the organization.
Current Role at HTC Global Services
Since 2018, Lakshminarayanan has worked at HTC Global Services as a Client Requirement Specialist. In this position, he engages with clients to understand their needs and ensures that the services provided meet those requirements. His experience in this role adds to his expertise in client relations and service management.
Previous Experience at Firstsource Solutions Limited
Lakshminarayanan Nanmugarajan worked at Firstsource Solutions Limited from 2009 to 2012. Initially, he served as a Customer Support representative for two years, followed by a year as a Senior Customer Support professional. His experience in customer support roles has equipped him with skills in client interaction and service resolution.
Education and Expertise
Lakshminarayanan holds a Bachelor of Commerce degree from the University of Madras, which he completed from 2008 to 2011. He furthered his education by obtaining a Master of Commerce degree from SRM University between 2014 and 2016. His academic background provides a solid foundation for his roles in quality assurance and client services.