Matthew Schaefer
About Matthew Schaefer
Matthew Schaefer serves as the Vice President of Client Services & Sales at BORN Group, where he has worked since 2021. With over 15 years of experience in IT project management, he has a strong background in fostering client partnerships and leading large-scale projects for Fortune 500 companies.
Current Role at BORN Group
Matthew Schaefer serves as the Vice President of Client Services & Sales at BORN Group, a position he has held since 2021. In this role, he acts as a high-level executive interaction point and escalation contact, ensuring effective communication and service delivery to clients. His responsibilities include introducing and rolling out new service and product offerings, which are essential for fostering long-term partnerships with clients. Schaefer's leadership contributes to the development of strategies that enhance client engagement and satisfaction.
Professional Background
Matthew Schaefer has over 15 years of experience in IT project management. His career includes significant roles at various companies, including Bridgeline Digital, where he served as Customer Success Director from 2017 to 2019, and at Hewlett Packard Enterprise, where he held multiple positions, including Project Manager and Operations Manager. His experience encompasses leading large-scale projects for Fortune 500 companies, demonstrating his capability in managing complex client needs and project requirements.
Education and Expertise
Matthew Schaefer studied at Michigan State University, where he earned a Bachelor of Arts degree in Economics with a Business Cognate in Finance from 2004 to 2007. His educational background provides a strong foundation for his expertise in client services and sales, particularly in understanding economic principles and financial strategies that benefit client relationships and business growth.
Previous Employment History
Before his current role at BORN Group, Matthew Schaefer worked at Bridgeline Digital and held the position of Customer Success Director. He also served as Client Services Director at BORN Group from 2019 to 2021. His earlier career includes various roles at Hewlett Packard Enterprise, where he worked as a Project Manager and Operations Manager, among other positions. His diverse experience across these organizations has equipped him with a comprehensive understanding of client needs and project management.
Key Contributions
In his roles, Matthew Schaefer has been instrumental in motivating teams to develop new services and software based on industry trends. He partners with clients to create strategic road maps aimed at increasing their online presence and revenue. His focus on innovation and client collaboration has been a significant aspect of his contributions to the organizations he has worked with.