Pranali Khachane Valsangkar
About Pranali Khachane Valsangkar
Pranali Khachane Valsangkar is a Customer Experience Lead with expertise in tactile controls and advanced technology. She has held various roles in user experience and design, including positions at Fiserv, Three UK, and BORN Group, and co-founded Gurumantra Academics Pvt. Ltd.
Current Role at BORN Group
Pranali Khachane Valsangkar serves as the Customer Experience Lead at BORN Group since 2021. In this role, she focuses on enhancing customer interactions and experiences through innovative design strategies. Her expertise in tactile and gestural controls contributes to the development of user-centered solutions that align with the company's goals.
Professional Background
Pranali has a diverse professional background with experience in various roles. She worked as a Lead Usability Analyst at Fiserv from 2012 to 2015 and as a Senior Interaction Designer at Design For Use from 2011 to 2012. Additionally, she held the position of Customer Experience Lead at Three UK from 2017 to 2021, where she contributed to digital transformation initiatives.
Education and Expertise
Pranali holds a Bachelor of Engineering in Electronics from Thadomal Shahani Engineering College, which she completed from 2000 to 2004. She furthered her education with a Postgraduate Diploma in Information and Interface Design from the National Institute of Design from 2008 to 2010. In 2020, she completed the Executive Leadership Programme at Saïd Business School, University of Oxford.
Skills and Specializations
Pranali specializes in DesignOps and focuses on design at scale strategies. She has a strong interest in UX design in 3D space and physical interfaces. Her skills include programming with Processing and Arduino, which she utilizes for experimentation in physical computing. She also engages in field research with an emphasis on user psychology.
Entrepreneurial Ventures
Since 2015, Pranali has been a Co-Founder and strategic partner at Gurumantra Academics Pvt. Ltd. In this capacity, she contributes to the development of educational strategies and initiatives, leveraging her extensive experience in user experience and design.