Emmanuel Moran
About Emmanuel Moran
Emmanuel Moran is a Product Specialist with extensive experience in product delivery management. He has a background in Electrical and Electronics Engineering and has worked in logistics, R&D, and technical support across various regions.
Work at Bosch Engineering and Business Solutions
Emmanuel Moran has been employed at Bosch Engineering and Business Solutions since 2017, serving as a Product Specialist in Product Delivery Management. His role involves overseeing product delivery processes and ensuring that customer requirements are met effectively. He operates in the Guadalajara area of Mexico, contributing to various projects that enhance product offerings and customer satisfaction.
Education and Expertise
Emmanuel Moran studied at Tecnológico de Monterrey, where he earned a degree in Electrical and Electronics Engineering, achieving the title of Electronic and Communication Engineer from 2002 to 2008. His educational background provides a strong foundation for his work in product management and technical support within the engineering sector.
Background in R&D and Project Management
Prior to his current role, Emmanuel worked as an R&D Project Engineer at IIE from 2008 to 2010 in Cuernavaca, Morelos. In this position, he gained experience in research and development, which has informed his subsequent work in product delivery and management. His background includes leading logistics and certification activities for importing products from India to Mexico.
Achievements in Product Management
Emmanuel has successfully managed a customer consultation project that resulted in a purchase order exceeding 50,000 USD. He also managed the technical aspects of hardware for a BRP production line in automotive products made in Portugal, achieving a cost reduction of over 700,000 EUR. His contributions extend to developing new product business models and securing R&D funding for B2B deployments.
Innovations in Technical Support
Emmanuel introduced B2B remote technical support for products manufactured in India, catering to customers in Mexico, the US, and Latin America. This initiative reflects his commitment to enhancing customer service and support, ensuring that clients have access to the necessary resources for product utilization.