Perumalsamy Velu
About Perumalsamy Velu
Perumalsamy Velu is an experienced IT professional currently serving as a Remedy Tech Lead at Robert Bosch Engineering and Business Solutions Ltd. He specializes in BMC Remedy ITSM modules and holds an MSc in Information Technology.
Work at Robert Bosch Engineering and Business Solutions Ltd.
Currently, Perumalsamy Velu serves as a Remedy Tech Lead at Robert Bosch Engineering and Business Solutions Ltd. in Coimbatore, India. He has been in this role since 2012, accumulating over 12 years of experience in the organization. Additionally, he has worked as a Software Development Engineer (SSE) at the same company since 2013, contributing to various projects and initiatives. His responsibilities include leading technical teams and managing BMC Remedy ITSM modules.
Previous Experience at Logica and Virtusa
Prior to his current role, Perumalsamy Velu worked as an IT Consultant at Logica for 7 months in Chennai, India, from 2010 to 2011. He also has experience as an Engineer at Virtusa, where he worked for 3 years from 2007 to 2010. These positions provided him with foundational skills in IT service management and software development.
Education and Expertise in Information Technology
Perumalsamy Velu studied at Anna University, where he earned a Master of Science (MSc) in Information Technology from 2002 to 2007. He also attended Government College of Technology, Coimbatore, achieving an MSc in IT during the same period. His educational background has equipped him with a strong foundation in IT, data science, artificial intelligence, machine learning, and deep learning.
Specialization in BMC Remedy ITSM Modules
Perumalsamy Velu specializes in BMC Remedy ITSM modules, including Incident Management, Data Management, Service Level Management (SLM), and Change Management. He is proficient in BMC Helix Innovation Studio and has extensive experience with multiple versions of BMC Remedy, ranging from 7.0 to 9.1.02. His technical skills include configuring the BMC Remedy Vendor form Adapter using CROOM PLUG-IN and integrating Skype with BMC Remedy.
Certifications and Technical Skills
Perumalsamy Velu holds an ITIL V3 Certification, which demonstrates his knowledge of IT service management best practices. He has also completed Microsoft Week of Azure AI 1.0 and 2.0 virtual workshop trainings, enhancing his skills in cloud computing. Additionally, he possesses knowledge in AWS Cloud and Smart Reporting, further broadening his technical expertise.