Sheji Ann Mathew
About Sheji Ann Mathew
Sheji Ann Mathew is a Senior Business Analyst and Process Expert at Bosch Global Software Technologies, where she has worked since 2015. She plays a vital role in the Organization Change Management team and collaborates with various stakeholders to develop business requirements and provide user support.
Work at Bosch Global Software Technologies
Sheji Ann Mathew has been employed at Bosch Global Software Technologies since 2015, serving as a Senior Business Analyst and Process Expert. In this role, she plays a significant part in the Organization Change Management (OCM) team, where she pilots new modules, tools, and features for the user community. She provides tool-related support, including query handling, to a diverse user base. Additionally, she leads discussions as a Process Expert in the release of the Quality Management System (QMS) process definition library, covering topics such as DevOps and Continuous Integration. She has also conceptualized and implemented the Review/Defect Management Tool and Integrated Project Management Solutions within the organization.
Previous Experience at Tata Consultancy Services
Before joining Bosch Global Software Technologies, Sheji Ann Mathew worked at Tata Consultancy Services (TCS) for four years. She served as an Assistant Systems Engineer from 2011 to 2013 and later as a System Engineer from 2013 to 2015, both positions based in Bengaluru and Bangalore, India. During her tenure at TCS, she collaborated with stakeholders to elicit Business Requirements Specifications and process changes. This experience provided her with a solid foundation in systems engineering and business analysis.
Education and Expertise
Sheji Ann Mathew completed her Bachelor of Technology (B.Tech.) in Computer Science and Engineering at Model Engineering College from 2007 to 2011. Prior to that, she attended the Indian School Bahrain, where she achieved her Senior Secondary School education from 1993 to 2007. Her educational background has equipped her with the technical knowledge and analytical skills necessary for her roles in business analysis and process management.
Training and User Support Initiatives
In her current role, Sheji Ann Mathew is actively involved in creating training materials and conducting training sessions for Project Management and Engineering tools. She develops short training videos, presentations, help documents, and FAQs to assist users in navigating new tools and processes. Her efforts aim to enhance user understanding and improve the overall effectiveness of the tools implemented within the organization.
Leadership in Quality Management Solutions
As a Process Expert, Sheji Ann Mathew leads initiatives to deploy Lean and Optimum Quality Management solutions across various business areas. She is instrumental in defining and refining processes related to quality management, ensuring that best practices are integrated into the organization's operations. Her leadership in these areas contributes to the continuous improvement of processes and tools used within Bosch Global Software Technologies.