Vidya Balakrishnan
About Vidya Balakrishnan
Vidya Balakrishnan is a Project Manager at Robert Bosch Engineering & Business Solutions Pvt Ltd, with 17 years of experience in the automotive industry. She also serves as Customer Service Team Lead at Whakatāne District Council, demonstrating strong project management and customer service skills.
Work at Robert Bosch Engineering & Business Solutions Pvt Ltd
Vidya Balakrishnan has been employed at Robert Bosch Engineering & Business Solutions Pvt Ltd since 2007. She holds the position of Project Manager in the Engineering Allied Services (PMO-IT) division. In this role, she has accumulated 17 years of experience, primarily based in the Coimbatore Area, India. Her responsibilities include managing complete new project acquisition and ensuring that projects align with Bosch automotive industry practices.
Current Role at Whakatāne District Council
Since 2018, Vidya Balakrishnan has served as the Customer Service Team Lead at Whakatāne District Council in Whakatane, Bay of Plenty, New Zealand. In this capacity, she also fulfills the role of Scrum Master. Her work involves leading customer service initiatives and facilitating agile project management practices within the team.
Education and Expertise
Vidya Balakrishnan holds a Master's degree in Tourism Management from Indira Gandhi National Open University, which she completed from 2008 to 2010. Prior to this, she earned a Bachelor's degree in Animal Science and Biotechnology from Kongunadu Arts and Science College, studying there from 2003 to 2006. Her educational background supports her diverse skill set in project management and customer service.
Background in Customer Orientation and Communication Skills
Vidya Balakrishnan demonstrates strong customer orientation and communication skills in her professional roles. Her focus on achieving sales targets and key performance indicators (KPIs) reflects her commitment to delivering results and maintaining high standards in customer service.
Experience in Project Management
With extensive experience in project management, Vidya Balakrishnan has successfully managed and initiated new projects throughout her career. Her knowledge of Bosch automotive industry practices further enhances her capability to navigate the complexities of project acquisition and execution.